Trilogy Salon and Spa: A Shopper’s Guide
Why You Should Visit
- Exceptional Stylists: You’ll find highly skilled stylists who deliver amazing results. Leslie, for instance, is renowned for her exceptional cuts and colors, providing detailed consultations and making clients feel pampered. Jess consistently receives rave reviews for her color and highlight work, and Sami is praised for her meticulous balayage, detailed explanations of the process, and friendly demeanor. Isiah also receives positive feedback for haircuts. Brenna and Courtney are also mentioned favorably.
- Personalized Service: Many stylists take the time to understand your needs and preferences, walking you through the process and providing advice on hair maintenance. Sami, for example, provides exceptionally thorough explanations. Sharon and Jill (in the spa) also engage in detailed consultations before starting services.
- Convenient Scheduling: The salon has demonstrated the ability to accommodate last-minute appointments, a huge plus for those needing urgent styling.
- Relaxing Spa Experience: Beyond hair services, the spa offers manicures, pedicures, and facials. Sharon and Jill are highlighted for their thorough and relaxing services, including explanations of their processes and products. Stacy is praised for her customized massages.
- Positive Atmosphere: The salon boasts a friendly and welcoming environment. Many reviewers mention feeling comfortable and happy with their experience.
- Consistent Quality: Some clients have been visiting Trilogy for years, repeatedly praising the work of their preferred stylists and consistently receiving compliments on their hair.
Why You Might Consider Alternatives
- Pricing Discrepancies: Be aware that the online prices and those quoted during booking may not always match the final bill. Several reviewers noted significant differences between the initial quote and the final price. One client reported a final bill of $543.00 after a $150 deposit for services that initially seemed much less expensive.
- Inconsistent Service Times: While some appointments are completed in a reasonable timeframe (1.5 hours for one full foil and haircut), others can take considerably longer (almost 4 hours for a daughter’s haircut and color melt).
- Lack of Product Information: Although stylists are skilled, one client noted a lack of information regarding products used and application techniques for at-home maintenance, causing a feeling of being rushed.
