Elayne James Salon: A Shopper’s Guide

Why You Should Visit

• Exceptional Stylists: You’ll find a team of highly skilled and personable stylists. Keri, for example, is praised for her knowledge, patience, and ability to create stunning results, especially with coloring. Layla consistently receives rave reviews for her meticulous work, friendly demeanor, and ability to handle even very thick hair. Jazmin is another stylist mentioned for her skill and the compliments her clients receive. Brandy is also noted for phenomenal color work and a sweet personality.
• Wide Range of Services: The salon offers a full menu of services including haircuts, coloring (including blonding and highlights), waxing, hair extensions, styling, manicures, and wedding hair and makeup.
• Positive and Welcoming Atmosphere: The salon itself is described as bright, cheerful, clean, and well-maintained. The staff is consistently praised for their friendly, professional, and welcoming approach, creating a comfortable experience.
• Excellent Waxing Services: Kayli’s waxing services are highlighted for her detailed explanations of the process and aftercare, creating a comfortable and informative experience even for first-timers.
• Manicure Expertise: Amanda’s nail services are exceptional, with clients appreciating her willingness to execute even complex designs and her friendly, accommodating personality.
• Consultations and Personalized Service: Stylists take the time to understand your needs and preferences, offering consultations and making suggestions to achieve your desired look. Christine’s expertise in consultations for hair extensions is particularly notable. Jessica, the owner, is also mentioned for her friendly engagement and welcoming nature.
• Fair Pricing (Generally): While one review notes a surprisingly high price ($70+) for a wash and cut, other reviews suggest the pricing is generally fair for the quality of service received.
• Long-Term Client Satisfaction: Many reviews highlight the salon’s long-term appeal, with some clients having been loyal customers for over ten years.

Why You Might Consider Alternatives

• Inconsistent Results: Be aware that some clients have reported significant discrepancies between their expectations and the final results, particularly regarding haircut length and hair color. One client received a drastically different haircut than discussed in the consultation. Another experienced a significant mismatch between the desired and actual blonde coloring.
• Poor Communication and Resolution: While most stylists receive high praise, one review highlights the lack of empathy and poor resolution skills from management regarding a negative experience. The lack of communication regarding a significantly altered haircut was also a concern.
• High Prices for Some Services: One review noted a surprisingly high price ($70+) for a wash and cut, which may be above the average for the area.